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Behind the scenes

A day in the workshop

Everything in the shop passes through six pairs of hands. Here is what each of them does, and why it takes as long as it does.

People ask why an order takes four days when a warehouse can ship the same afternoon. This is why.

Cutting

Every roll is rested for a day before it is cut. Fabric relaxes off the roll; cut it too soon and the finished piece shrinks in the first wash.

Sewing

One person makes one piece from start to finish rather than passing a seam down a line. It is slower, and it means there is always someone who can tell you exactly why a stitch looks the way it does.

Checking

Every piece is checked twice — once by the person who made it and once by somebody who did not. The second pair of eyes catches what the first stopped seeing an hour ago.

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Store Admin

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Store Admin

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